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Difficulty: HardPuzzle Details

Puzzle IconCustomer services at BrainBashers headquarters received the following letter recently.

Luckily our top puzzle solvers were able to determine the meaning and help Sam Smith.

Can you work it out what the problem was?

D:a: K:v:n,

: :::ld l:k: :: c:m:la:n ab::: :h: ::: ::: :f m: ::::::::::.

:h:s: l:::::s d: n:: a:::a: :: b: :::k:ng c::::c:l:.

As ::: can s::, :h:: a:: m:ss:ng f::m :h:s d:c:m:n:.

: :::ld b: v::: g:a::f:l :f ::: c::ld c::::c: :h:s :::bl:m :mm:d:a::l:.

K:nd ::ga:ds.

Sam Sm::h.

[Puzzle Code = ZLEL] Copyright © Kevin Stone

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Direct Link: www.brainbashers.com?ZLEL

The letter was written on a typewriter which has a problem with the top row of letters - they did not print correctly. The letter should have read:

Dear Kevin,

I would like to complain about the top row of my typewriter.

These letters do not appear to be working correctly.

As you can see, they are missing from this document.

I would be very grateful if you could correct this problem immediately.

Kind regards.

Sam Smith.

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