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Puzzle - Answer

Customer services at BrainBashers headquarters received the following letter recently.

Luckily our top puzzle solvers were able to determine the meaning and help Mrs Middins.

Can you work it out what her problem was?

Puzzle Image

 [Ref: ZDDT] © Kevin Stone

Answer:
The letter was written on a typewriter which has a problem with the middle row of letters - they print spaces instead. The letter should have read:

Dear Sir,

I recently visited one of your outlets to buy one of your typewriters. However, as you can see I am having a small problem.

The middle row of the keyboard appears to be faulty.

I would be very grateful if you could despatch a replacement by return post. Failing this, could you please send an engineer to resolve this problem as a matter of urgency.

Yours faithfully,

Mrs Middins.

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